Building a Team Where Everyone Can Do Their Best Work in San Antonio
Starting Point Nursing Services
Real Time Adherence Lead Myriam King has been Working Smart and Doing Good in San Antonio, TX. Recognized for creating a more person-centered environment for her team and the patients they serve, Myriam’s work reflects 海角社区’s LEGACY value of Environment, seen in the trusted, people-focused atmosphere she has built through transparency, presence, and a genuine commitment to every person on her team.
Myriam developed a weekly visibility tool that gives both leadership and individual team members a clear view of their key performance areas 鈥� not to pressure, but to empower. By making that information accessible throughout the month, the team can address challenges in real time and support one another more effectively. In her Real Time Adherence role, she also monitors what her colleagues are experiencing as it happens, stepping in before problems escalate and making sure no one is left to navigate a difficult call alone.
I hope that patients and staff feel comfortable coming to me with anything, no matter what it is, and I will hear them. I may not always be able to change something, but I want them to know that I value everyone’s thoughts and opinions. – Myriam King
That approach has made a meaningful difference for patients. Reduced wait times mean people spend less time on hold and more time getting the help they need. When they do connect with the team, the experience is consistent, respectful, and resolves their concerns 鈥� because Myriam has built a team that is prepared, supported, and genuinely invested in the people they serve.
Congratulations, Myriam. The positive Environment you help create 鈥� one of openness, shared accountability, and mutual support 鈥� makes it possible for your team to do their best work and for patients to feel truly cared for. Because of the atmosphere you have built, colleagues feel supported, and individuals feel valued every day.
Work Smart. Do Good.
